ST03A - Overview -> Free upgrade to OEM

You should read the information below only if you are a registered ST03A user with Operator access level.

Several good ESRA boards have been returned to Knorr-Bremse in 2007 because they were in download state (no brake application was available on the boards) and ST03A users with Operator access level could not perform Software Installation and get the boards running. As Original Equipment Manufacturer (OEM) access level for ST03A provides the possibility to perform Software Installation even if the target board is in download state, an upgrade to OEM access level eliminates the problem. In order to support you better and avoid unnecessary board returns we have decided to allow free upgrade to OEM (Original Equipment Manufacturer) access level of ST03A.

It is not possible to upgrade to OEM access level from Operator for free of charge if:

• you want to get the OEM access level for an ST03A version that is installed onto another computer than the version with Operator access level was installed and registered,
• you want to get the OEM access level for a newer ST03A version that is not covered by your maintenance contract (e.g. you ask the OEM access level for an ST03A version that has been released after the expiration of your maintenance period, which is 1 year by default).

Note:

ST03A V2.7 and later versions will allow Software Installation to ESRA boards, which are in download state even with Operator access level so the OEM access level upgrade will not be available for ST03A V2.7 and newer.

If you decide to upgrade from Operator access level to OEM, please follow the instructions below:

1. Start your registered ST03A installation that runs with Operator access level.
2. Choose the Tools / Licensing / Request... menu item.
3. Check the the appearing license request form and ensure that it is filled out correctly. Especially the ID field must be correct, if it is empty then enter the ID from the label on the cover of the official ST03A install CD into this field.
4. Press the Save... button and save the license request into a file with *.kbr extension.
5. Send the license request file to our Hotline Service ().

Last update: 22 November 2007, 08:49